Aegis
Customer care
Aegis needed to upgrade their network to improve connectivity and eliminate downtime.
Client Background
Aegis Global is situated in Sandton, Johannesburg, and are aleading global business services provider of customer experience management. They offer a comprehensive suite of solutions that help businesses plan deeper, transparent and better optimized customer connections and experiences from strategy development through execution. The 30 year global leaders in outsourcing and technology are present in 44 locations across 9 countries. With over 40,000 employees, they manage almost half a billion customer interactions every year for over 150 clients across diverse sectors.
Strategy & approach
We help upgrade Aegis Call centre.
With the upgrading of their old cable and fibre infrastructure, we were able to enhance their IT infrastructure and ensure reliable connectivity for increased productivity.
- Call centre network cabling and fibre